FAQ
Common questions
Short answers before you connect an AI client.
General
What is Blackrooting?
Blackrooting connects web AI clients, such as ChatGPT and Claude, to the tools, apps, and files running on your computer. Blackrooting Desktop keeps the connection with Blackrooting Cloud.
Does Blackrooting replace ChatGPT or Claude?
No. You keep using the AI client you already have. Blackrooting lets that client use tools on your computer.
Connections
Which AI clients can I connect?
ChatGPT, Claude, and other MCP-compatible clients. Blackrooting provides the endpoint. The client still needs to support MCP connections.
Do I need to run Blackrooting Desktop?
Yes. Desktop keeps the connection alive and starts local tools. Cloud cannot run those tools if Desktop is not running on the machine.
MCP
What is MCP?
MCP is a protocol that lets an AI client call tools. Blackrooting does not replace those tools. It gives a compatible client a path to MCP servers and apps that already run on your machine.
Can I connect my own MCP server?
Yes. You can add custom MCP servers in Blackrooting Desktop and make them available through your endpoint.
Security
Do I need to configure ports?
No. Blackrooting Desktop starts the connection. You do not need to open ports on your router.
Do my tools run in Blackrooting Cloud?
No. MCPs, apps, and tools run on your computer. Blackrooting Cloud authenticates the client and forwards the request.
Can I revoke an AI client's access?
Yes. You can revoke a connected computer and endpoint access from Blackrooting Cloud when you no longer want that route available.
Billing
Can I cancel anytime?
Yes. You cancel from Blackrooting Cloud billing. Access continues through the end of the paid period, then the account returns to Free.
What happens when my subscription ends?
The account returns to Free. Blackrooting on your computer stops when the paid period ends.
Can I use Blackrooting on multiple computers?
Yes. A Blackrooting account can connect more than one computer. Each one is a separate Desktop install, managed from Blackrooting Cloud.
What payment methods are supported?
Payments are processed by Stripe Checkout from Blackrooting Cloud. Available methods are the ones Stripe offers for your account and region.
Troubleshooting
What happens if my computer goes offline?
Requests cannot reach local tools while the computer or Desktop is offline. When the machine and network are back, Blackrooting restores the connection.